Some eight
years ago, my buddy and colleague at work started complaining about back pains
and within a year the pain became unbearable. Like professional football player
with recurring groin injury, he had to end his illustrious career in the
hospitality industry prematurely. Of course this has been the lot of hotel
workers who by virtue of their jobs are exposed to hazardous situations and
unsafe environment. It is becoming increasingly difficult for hotel employees
to perform at the optimal level with obvious risks they face while on duty.
This piece will summarily explore the vast terrain of employee safety and
regulation procedures and compliance.
We must
however first agree that keeping employees safely in work environment is one of
the vital ingredients in keeping medical cost of employees down. Keeping
medicals down will have tremendous impact on balance of profit. Having
established that, management must embark on education and training of employees
in this regard. This training will cover good body movements, slip, trip and
fall prevention and material handling procedures. In brief, the goal of good
body mechanics is to keep the spine in natural state as much as possible.
Material handling procedures will expose employees to luggage handling and
usage of fragile equipments. Slip, trip and fall prevention is not as obvious
as it appears but cannot be adequately dealt with here.
Structurally,
management must ensure proper lightings around the work area, head room must be
cleared and legible signs posted in conspicuous places describing work in
progress like, ‘wet floor’ or ‘fresh paint’. Management should be discerning
when picking active agents for cleaning for housekeeping and the laundry. There
a lot of chemicals out there that can cause skin irritation, burning and even
in extreme cases emit harmful fumes. Providing employees with animated posters
that preach safety and health regulations at work is a sure way of minimizing
occupational hazards.
From employees’
point of view, safety at work is a top priority. As a receptionist in my early
days at the industry I used to stand for average 10 hours in a day. Our body is
a sophisticated recording machine that will at one time play back all abuses we
may have subjected it to. Believe me, this took its toll. So, employees should
take the following precautions while on duty;
- Make sure entries, exits and
hallways are clear of obstructions.
- Be careful when storing
supplies and tools. Do not stack them on top of lockers or moveable
containers and return every item to its right place. Pile them levelly for
storage, with flat, stable items on the bottom, each layer cross tied and
nails or other pointed objects unexposed.
- Tools and items stored from
racks or hooks should not be directly overhead walkways.
- Maintain and clean tools and
report defective equipment to supervisors.
- Lay out extension cords,
hoses and tools in a way that minimizes the risk of tripping.
- Prevent fires by disposing
of packing material, emptying waste bins daily and disposing of oily or
greasy rags in the right place.
Lastly, remember that the most
effective precaution is that one predicated on common sense. We can be
contacted for capacity development. Work safe.
Patrick Adegbamigbe
Hospitality Consultant
234 80 57736980
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