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We wish to introduce our company to you with the aim of
providing relevant and practical support services that can improve your service
delivery and directly impact positively on your business growth. We offer array
of quality services that have been streamlined into bouquets that will allow
you the luxury of choice depending of course on your requirements.
HOSPITALITY SERVICES
Improvement
Perspective Ventures Limited is a hospitality consultancy company with over
forty years cumulative experience in core hotel process management, pre-opening
planning, financial management and manpower development.
As
consultants, we involve ourselves in each business we operate in order to
maximize profit potential and ensure adherence to standards, service levels in
both front and back house operations. We report to the property owner and in
turn the hotel manager reports to us; thereby keeping the chain of command as
short as possible.
To
this end, we have assembled a goal-driven qualified team to effectively manage
hotel operations, evaluate and develop a plan for maximizing market potential and profitability.
PROCESS MANAGEMENT
· Physical inspection and assessment of hotel
· Rationalization of equipments and assets
· Staff audit
· Evaluation and upgrading of existing management policies
· Checking and plugging of financial leakages
· Standardizing of operations
HOTEL SET-UP
· Pre-opening management
· Account set-up of all revenue generating departments
· Setting up of standard operating policies
· Budget preparation and implementation
· Cost control
· Developing minor operating departments
· Establishing aggressive sales and marketing strategies
· Recruitment and training of employees
· Internal control mechanism
PREPARATION OF FEASIBILITY STUDIES
· Location assessment
· Market analysis and viability report
· Casting of cash flow
· Preparation of comprehensive proposal for loan acquisition
· Assessment of competition
ESTABLISHMENT AND IMPLEMENTATION
OF MARKETING STRATEGIES
· Market study
· Sales forecast and profitability analysis
· Photo shoot and brochure/flyer development
· High network marketing
· Advertisement
· Attracting corporate client
DELIVERY AND MANAGEMENT OF
CUSTOMER SATISFACTION
· Creation of guests’ database
· Developing guests questionnaires
· Guest satisfaction index
· Identifying and collating guests peculiarities
RECRUITMENT TRAINING AND MANPOWER
DEVELOPMENT
· General recruitment
· Perfection of employment papers
· Specialized training and on the job training
· Providing labour related advice
· Preparation of employee handbook
· Arranging cross training in other hotels
Our
Clients
So far we have had the honour and pleasure of working for and satisfying
the following clients:
Ø Apartment le paradise Asokoro, Abuja
-civil modifications
-equipments rationalization and
furnishing
-staff recruitment, training and
set-up
-management for 2 years
Ø Chanchangi Airline Guest House Adeniyi –Jones, Lagos
-acquisition of guest house
- Staff recruitment, training and
set-up
-management 3 years
Ø Akiavic Blue Roof Hotel Brigadier Ademulegun Road, Ondo
-process management (6 months)
-training and manpower
development
-sales and marketing blitz
-institutionalization of SOP
Ø
Karu Central Hotel New Karu Road,
Nasarawa
-building of hotel
--equipments rationalization and furnishing
-staff recruitment, training and
set-up
-management for a year
Ø Olympus Entertainment Club Old Secretariat, Ibadan
-training and manpower development
-sales and marketing blitz
-institutionalization of SOP
Ø Nyman Lodge Makurdi, Benue
--civil modifications
-equipments rationalization and
furnishing
-staff recruitment, training and
set-up
-management for 2 years
Ø Signature Suites Younnis Bashorun Victoria Island, Lagos
---civil modifications
-equipments rationalization and
furnishing
-staff recruitment, training and
set-up
-management for 2 years
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