Tuesday, December 31, 2013

HOTEL CONSULTANCY SERVICES

We wish to introduce our company to you with the aim of providing relevant and practical support services that can improve your service delivery and directly impact positively on your business growth. We offer array of quality services that have been streamlined into bouquets that will allow you the luxury of choice depending of course on your requirements.

HOSPITALITY SERVICES
Improvement Perspective Ventures Limited is a hospitality consultancy company with over forty years cumulative experience in core hotel process management, pre-opening planning, financial management and manpower development.
As consultants, we involve ourselves in each business we operate in order to maximize profit potential and ensure adherence to standards, service levels in both front and back house operations. We report to the property owner and in turn the hotel manager reports to us; thereby keeping the chain of command as short as possible.
To this end, we have assembled a goal-driven qualified team to effectively manage hotel operations, evaluate and develop a plan for maximizing market potential and profitability.


PROCESS MANAGEMENT
·       Physical inspection and assessment of hotel
·       Rationalization of equipments and assets
·       Staff audit
·       Evaluation and upgrading of existing management policies
·       Checking and plugging of financial leakages
·       Standardizing of operations

HOTEL SET-UP
·       Pre-opening management
·       Account set-up of all revenue generating departments
·       Setting up of standard operating policies
·       Budget preparation and implementation
·       Cost control
·       Developing minor operating departments
·       Establishing aggressive sales and marketing strategies
·       Recruitment and training of employees
·       Internal control mechanism

PREPARATION OF FEASIBILITY STUDIES
·       Location assessment
·       Market analysis and viability report
·       Casting of cash flow
·       Preparation of comprehensive proposal for loan acquisition
·       Assessment of competition

ESTABLISHMENT AND IMPLEMENTATION OF MARKETING STRATEGIES
·       Market study
·       Sales forecast and profitability analysis
·       Photo shoot and brochure/flyer development
·       High network marketing
·       Advertisement
·       Attracting corporate clients

DELIVERY AND MANAGEMENT OF CUSTOMER SATISFACTION
·       Creation of guests’ database
·       Developing guests’ questionnaires
·       Guest satisfaction index
·       Identifying and collating guests peculiarities

RECRUITMENT TRAINING AND MANPOWER DEVELOPMENT
·       General recruitment
·       Perfection of employment papers
·       Specialized training and on the job training
·       Providing labour related advice
·       Preparation of employee handbook
·       Arranging cross training in other hotels
  

Our Clients
So far we have had the honour and pleasure of working for and satisfying the following clients:
Ø  Apartment le paradise Asokoro, Abuja
-civil modifications
-equipments rationalization and furnishing
-staff recruitment, training and set-up
-management for 2 years

Ø  Chanchangi Airline Guest House Adeniyi –Jones, Lagos
-acquisition of guest house
- Staff recruitment, training and set-up
-management 3 years

Ø  Akiavic Blue Roof Hotel Brigadier Ademulegun Road, Ondo
-process management (6 months)
-training and manpower development
-sales and marketing blitz
-institutionalization of SOP




Ø     Karu Central Hotel New Karu Road, Nasarawa
-building of hotel
--equipments rationalization and furnishing
-staff recruitment, training and set-up
-management for a year

Ø  Olympus Entertainment Club Old Secretariat, Ibadan
      -training and manpower development
      -sales and marketing blitz
      -institutionalization of SOP
                                                                                                                                                
Ø  Nyman Lodge Makurdi, Benue
--civil modifications
-equipments rationalization and furnishing
-staff recruitment, training and set-up
-management for 2 years

Ø  Signature Suites Younnis Bashorun Victoria Island, Lagos
---civil modifications
-equipments rationalization and furnishing
-staff recruitment, training and set-up
-management for 2 years
                                                    


Add: 81 Mobolaji Bank Anthony Way Ikeja
Phone: 080 57736980
Blog:improvementperspective.blogspot.com

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