We wish to introduce our company to you with the aim of
providing relevant and practical support services that can improve your service
delivery and directly impact positively on your business growth. We offer array
of quality services that have been streamlined into bouquets that will allow
you the luxury of choice depending of course on your requirements.
HOSPITALITY SERVICES
Improvement Perspective
Ventures Limited is a hospitality consultancy company with over forty years
cumulative experience in core hotel process management, pre-opening planning,
financial management and manpower development.
As consultants, we
involve ourselves in each business we operate in order to maximize profit
potential and ensure adherence to standards, service levels in both front and
back house operations. We report to the property owner and in turn the hotel
manager reports to us; thereby keeping the chain of command as short as
possible.
To this end, we have
assembled a goal-driven qualified team to effectively manage hotel operations,
evaluate and develop a plan for maximizing market potential and
profitability.
PROCESS MANAGEMENT
· Physical
inspection and assessment of hotel
· Rationalization
of equipments and assets
· Staff
audit
· Evaluation
and upgrading of existing management policies
· Checking
and plugging of financial leakages
· Standardizing
of operations
HOTEL SET-UP
· Pre-opening
management
· Account
set-up of all revenue generating departments
· Setting
up of standard operating policies
· Budget
preparation and implementation
· Cost
control
· Developing
minor operating departments
· Establishing
aggressive sales and marketing strategies
· Recruitment
and training of employees
· Internal
control mechanism
PREPARATION OF
FEASIBILITY STUDIES
· Location
assessment
· Market
analysis and viability report
· Casting
of cash flow
· Preparation
of comprehensive proposal for loan acquisition
· Assessment
of competition
ESTABLISHMENT AND
IMPLEMENTATION OF MARKETING STRATEGIES
· Market
study
· Sales
forecast and profitability analysis
· Photo
shoot and brochure/flyer development
· High
network marketing
· Advertisement
· Attracting
corporate clients
DELIVERY AND MANAGEMENT
OF CUSTOMER SATISFACTION
· Creation
of guests’ database
· Developing
guests’ questionnaires
· Guest
satisfaction index
· Identifying
and collating guests peculiarities
RECRUITMENT TRAINING AND
MANPOWER DEVELOPMENT
· General
recruitment
· Perfection
of employment papers
· Specialized
training and on the job training
· Providing
labour related advice
· Preparation
of employee handbook
· Arranging
cross training in other hotels
Our Clients
So far we have had
the honour and pleasure of working for and satisfying the following
clients:
Ø Apartment
le paradise Asokoro, Abuja
-civil modifications
-equipments rationalization
and furnishing
-staff recruitment,
training and set-up
-management for 2 years
Ø Chanchangi
Airline Guest House Adeniyi –Jones, Lagos
-acquisition of guest
house
- Staff recruitment,
training and set-up
-management 3 years
Ø Akiavic
Blue Roof Hotel Brigadier Ademulegun Road, Ondo
-process management (6
months)
-training and manpower
development
-sales and marketing
blitz
-institutionalization of
SOP
Ø
Karu Central Hotel New Karu Road, Nasarawa
-building of hotel
--equipments rationalization
and furnishing
-staff recruitment,
training and set-up
-management for a year
Ø Olympus
Entertainment Club Old Secretariat, Ibadan
-training and manpower development
-sales and marketing blitz
-institutionalization of SOP
Ø Nyman
Lodge Makurdi, Benue
--civil modifications
-equipments
rationalization and furnishing
-staff recruitment,
training and set-up
-management for 2 years
Ø Signature
Suites Younnis Bashorun Victoria Island, Lagos
---civil modifications
-equipments
rationalization and furnishing
-staff recruitment,
training and set-up
-management for 2 years
Add: 81 Mobolaji Bank
Anthony Way Ikeja
Phone: 080 57736980
Blog:improvementperspective.blogspot.com
No comments:
Post a Comment